After posting a DNF at the World Championships road race in Glasgow, Team SD Worx rider Christine Majerus vented her frustration with service of neutral service on social media.
Representing Luxembourg at the Glasgow event, the 36-year-old punctured early on in the race, something she says is usually "no big issue." However, she said that the shared team car she was assigned to - which was number 21 in the convoy - was otherwise engaged, and she claims that the Shimano Neutral Service vehicle ignored her request for a replacement wheel.
Turning to the Neutral Service provision, she said: "I always thought that that’s what the ugly blue cars are there for. But apparently they are just there for advertising and adding another 5+ cars to the already too long convoy. Why are you there if you don’t help?"
Concluding her post, Majerus said she felt "sorry for the team and staff members" as well as her coach, "for all the frustrating extra work", and finally her "niece, president of the little fan club." She finished her comment with the words "Don't buy Shimano."
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